EuroUSA

Do not use, they may offer a cheaper price upfront but don't take the bait you'll regret itz

Onsite assessment by them of our belonging, we were quoted for 490 cubic sq ft, however after they took our belongings it jumped to 1200 cubic sq ft.

Classic bait and switch. Charged us $8000! Double what we planned...

Promised delivery in 6/8 weeks. It took over 20 weeks!no updates on any eta throughout the whole process. Stuck in the new country missing all our belonging(cloths, bed, baby belongings, crib etc)

Several items missing or broken on arrival!

Items were VERY POORLY packed. Some massive boxes only had one small item in them.

Zero support or redress from them.

Filling BBB & FMC complaints

Move size: 2 Bedroom Home Service cost: $8000

        These guys are also called UPakWeShip. Their rate was competitive and I tried to have business with them. When it came to the business they sent me a pdf file which they called Contract. This "contract" has my name, my contacts, delivery destination, price and terms and conditions telling mostly about how they are going to charge me. Also the "contract" is supposed to be signed by only me - there is no place for signature of their representative. The only thing I found about their liabilities is that they pay you 60 cents per pound of damaged/lost goods if it is by their fault. It felt like my hi-fi or tv could be very well "lost" during transportation and I would get fantastic $25 as refund for this.. and only if I will be able to convince court that paper signed just by me is a real agreement between me and Euro USA! I was not surprised to read another review about stolen goods. I am glad that I did not use their service.        .

Service cost: $4475

I used this company for a move from Wyoming, USA to Germany. At first, they are very pleasant and appear knowledgeable. When they have all of your earthly possessions, things go downhill very fast.

Despite a contract indicating we needed our things to take as long as possible, they screwed up and sent our stuff blindingly fast, arriving in less than a month. They then informed us that we would be paying storage fees for their mistake, despite the contract. It didn't matter who I talked to, whether it be the owner or this Stephanie Cardone character. It didn't matter that I had emails, contracts, and written proof that they screwed up. Over and over they lied, invented facts, ignored the contract, and pretended like their emails didn't exist.

The fees kept changing and growing from the German side, and then both their German agent, Active Moving+Shipping GmbH and UPakWeShip started stop answering calls. Eventually, I bought a plane ticket to fly to Germany early to register my domicile (Anmeldebestatigung) so I could clear it out of customs, unpack it, and then fly back to the USA to finish the move, all of which was not disclosed to me until I was in the middle of the crisis.

All told, I ended up wiring $2300 to the German agent, and spending $1300 on travel costs to Germany as well as a week of my life. This is all to prevent the storage fees from exceeding $5000. This company, nor the German agent gave a hoot about my situation.

It was extortion to the max. I intend on filing legal action to recover my costs. These people should not be allowed to be in business.

Service cost: $10000

We did the trucking for this company, picked up a container for one of their customer's to do a live load and took it to the rail yard for delivery. It has been 7 months and we are STILL trying to get compensated for our work. Ruby (Accounts Payable) does not use any communication, phone, e-mail etc. all you get is her voicemail. We tried contacting another company they used along with us (SEA CORP) and they said they have not paid them as well. This seems to be a continuing problem with this company. Avoid trucking for this company at all costs..

Service cost: $830

I had my personal property shipped from the UK to the USA through these guys.  When it arrived there were several items stolen and there was damage to numerous boxes and the contents inside.   Their investigation into the matter was pathetic.  I had to press the rep who was handling the shipment to get things done, had I not, nothing would have happened.  As it turns out nothing happened anyway.  EuroUSA uses Troy Container Lines as a supplier to handle shipments into the US, at least they did in my case.  I'm pretty sure that it was the Troy folks who stole my stuff, although I can't say for certain.  Troy is not an accredited business in the Better Business Bureau, go figure.  Troy never reported any damage or items missing when they delivered my stuff to another carrier in my locale for pickup.  It wasn't until after filing a complaint that they said my things were handed over in good order.  They pointed the finger at everyone but themselves.  I was never provided documentation of their "investigation"  The rep from EuroUSA defended them too.  In the end I lost out big time.  This was insult to injury. Had I known upfront who EuroUSA does business with I would not have used their services.  I would NOT recommend their services to anyone given what they've put me through.  .

Service cost: $1500

EuroUSA coordinated our move from southern France to SW Florida. This was a move made during the COVID19 pandemic, and had to be rescheduled by us several times. Ken Treschitta of EuroUSA was our original contact, and stayed in contact with us the entire move..coordinating with European Relocation Services in Marseille for packing and export, and American Fargo in Miami for clearing and delivery. Service throughout the move was outstanding. We have moved countless times internationally, and this was the easiest of all!

Move size: Partial Move Service cost: $13000